Delete your GoodWhen account

You’re in control of your account and data.

The fastest option: delete in the app

1. Open GoodWhen and choose the You tab.
2. Select Delete account.
3. Review what will happen and confirm the deletion.

If you still have access to your account, this is the quickest and most secure way to delete it.

Can’t access the app?

Submit the form below using the email address associated with your GoodWhen account. We may email you to verify that you own the account before completing the request.

What happens to your data

• Your account, profile, notification preferences, device tokens, personal analytics events, and subscription record in GoodWhen are removed.
• Groups that only you own and that cannot be transferred are deleted.
• When eligible group members remain, group ownership may be transferred so their plans are not lost.
• Your identity is removed from shared plan history that remains useful to other participants.
• Some information may remain temporarily in encrypted backups or be retained where required for security, fraud prevention, financial records, or legal compliance.
• Safety and abuse records may be retained when reasonably necessary to protect users or document enforcement, with account identifiers removed where appropriate.

Need help first? Email support@stratitsolutions.com.